![]() ![]() The problem arises when the place you gave a 5-star review starts mistreating consumers. ![]() People usually read at least 10 good reviews before they feel confident to buy the product or service they are interested in. Recent research has found that more than 80% of people read reviews before making any online purchase. Online reviews are used as social proof and greatly influence people’s decision-making. Online reviews are very powerful, they can either make or break a brand’s reputation. Online reviews are an awesome way to get an idea of what can people can expect from a certain product or service. Writing reviews and relying on online reviews written by other people has become a part of our culture. ![]()
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